Integrations & Connected Systems

Turn WhatsApp into your best sales and support channel.

Appmetry sets up the official WhatsApp Business API, AI chat agents, campaigns and CRM workflows, and connects WhatsApp to your ERP, Tally and e-commerce so every lead, order and payment is followed up automatically.

  • Official WhatsApp Business API onboarding
  • AI agents that answer, qualify and sell 24x7
  • Order, dispatch and payment notifications from ERP
  • Built on our own Bizbotify platform or custom

WhatsApp automation services

  • WhatsApp Business API onboarding: Meta Business verification, number setup, display name and green-tick guidance.
  • AI chat agents: answer FAQs, recommend products, qualify leads and book appointments in English, Hindi and regional languages.
  • Shared team inbox: multiple agents on one number with assignment, notes and SLAs.
  • Campaigns and broadcasts: segmented, template-approved campaigns with click and reply tracking.
  • Transactional notifications: order confirmations, invoices, dispatch and delivery updates, payment reminders and statements.
  • Integrations: Odoo, Tally, Zoho, Shopify, WooCommerce, payment gateways and custom systems.

Built on Bizbotify

Appmetry builds Bizbotify, a WhatsApp + AI + CRM platform for growing businesses. For most clients we deploy Bizbotify and customise it; for complex enterprise needs we build custom WhatsApp integrations on the Cloud API.

Common WhatsApp workflows

  1. Lead to order: ad click to WhatsApp, AI qualification, catalogue, quotation, payment link, order in ERP.
  2. Order to delivery: confirmation, dispatch with tracking, delivery proof and feedback.
  3. Invoice to payment: invoice PDF, reminders before and after the due date, payment link and receipt.
  4. Service to renewal: service reminders, booking, technician updates and renewal offers.

Results to expect

Businesses that move follow-ups to WhatsApp typically see faster responses to leads, fewer missed follow-ups and quicker collections, because messages are read far more reliably than email. We set up reporting so you can see these numbers for your own business.

Get started

Tell us how you sell and support customers today and which systems hold your orders and invoices. We will map the first workflows to automate. Book a WhatsApp automation demo.

WhatsApp Business Automation: frequently asked questions

What is the difference between the WhatsApp Business app and the WhatsApp Business API?

The Business app is meant for one or two people on a phone. The WhatsApp Business API (WhatsApp Cloud API) supports multiple agents, automation, chatbots, integrations with CRM and ERP, approved message templates and broadcast campaigns at scale, with a verified business profile.

Can you automate sales on WhatsApp with AI?

Yes. AI agents can answer product questions, share catalogues and prices, qualify leads, collect orders, send payment links and hand over to a salesperson, all inside WhatsApp, with every conversation logged in the CRM.

Can WhatsApp be connected to Odoo, Tally or Shopify?

Yes. We send order confirmations, invoices, dispatch updates, payment reminders and statements from Odoo, Tally, Zoho or Shopify, and capture enquiries from WhatsApp straight into your CRM.

How much does the WhatsApp Business API cost?

Meta charges per message based on category (marketing, utility, authentication) and country, and many service conversations started by customers are free. On top of this there is a platform or development cost. We estimate total monthly cost based on your expected volumes before you start.

How do we avoid getting our number blocked?

We follow Meta policies: opt-in collection, approved templates, sensible sending limits, easy opt-out and relevant messages. Quality ratings are monitored so campaigns stay healthy.

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